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Business Dashboard

Your Torque business dashboard provides comprehensive tools to manage your checkout operations, track performance, and grow your business.

🚀 Dashboard Overview​

Main Dashboard​

The main dashboard gives you a complete overview of your business performance:

Key Metrics​

  • Total Revenue: Lifetime revenue from all orders
  • Order Count: Total number of orders processed
  • Conversion Rate: Percentage of checkouts completed
  • Average Order Value: Mean transaction size
  • Customer Count: Total unique customers
  • Repeat Purchase Rate: Percentage of returning customers

Recent Activity​

  • Latest Orders: Recent order activity with status
  • Payment Confirmations: Recent payment confirmations
  • Customer Activity: New and returning customer activity
  • System Alerts: Important notifications and updates

Dashboard​

  • Overview: Main dashboard with key metrics
  • Analytics: Detailed performance analytics
  • Reports: Custom report generation

Orders​

  • All Orders: Complete order list with filters
  • Pending Orders: Orders awaiting payment
  • Completed Orders: Successfully completed orders
  • Cancelled Orders: Cancelled order history

Customers​

  • Customer List: All customer information
  • Customer Segments: Group customers by behavior
  • Customer Analytics: Customer behavior insights

Settings​

  • Business Profile: Update business information
  • API Management: Manage API keys and permissions
  • Webhook Configuration: Set up webhook endpoints
  • Billing & Plans: Manage subscription and billing

📊 Analytics Dashboard​

Revenue Analytics​

Revenue Overview​

  • Total Revenue: Complete revenue breakdown
  • Revenue Trends: Daily, weekly, monthly trends
  • Growth Rate: Month-over-month growth
  • Revenue by Period: Compare different time periods

Revenue Breakdown​

  • By Product: Revenue per product
  • By Category: Revenue by product category
  • By Customer: Revenue per customer segment
  • By Location: Geographic revenue distribution

Order Analytics​

Order Performance​

  • Order Volume: Number of orders over time
  • Order Status: Distribution by order status
  • Conversion Funnel: Checkout completion rates
  • Abandonment Analysis: Cart abandonment insights

Order Details​

  • Average Order Value: Mean and median order values
  • Order Frequency: How often customers order
  • Seasonal Patterns: Order patterns throughout the year
  • Peak Times: When orders are most common

Customer Analytics​

Customer Insights​

  • Customer Acquisition: New customer growth
  • Customer Retention: Returning customer rates
  • Customer Lifetime Value: Long-term customer value
  • Customer Segments: Behavioral customer groups

Customer Behavior​

  • Purchase Patterns: How customers shop
  • Device Usage: Desktop vs mobile preferences
  • Geographic Distribution: Customer locations
  • Payment Preferences: Preferred payment methods

📋 Order Management​

Order List​

View All Orders​

  • Order ID: Unique order identifier
  • Customer: Customer name and email
  • Status: Current order status
  • Amount: Order total amount
  • Date: Order creation date
  • Actions: Available order actions

Order Filtering​

  • Date Range: Filter by order date
  • Status: Filter by order status
  • Amount: Filter by order value
  • Customer: Filter by customer
  • Location: Filter by geographic location

Order Actions​

  • View Details: Complete order information
  • Update Status: Change order status
  • Send Email: Contact customer
  • Export Data: Download order information
  • Cancel Order: Cancel pending orders

Order Details​

Order Information​

  • Order Summary: Basic order details
  • Customer Details: Complete customer information
  • Cart Contents: Products, quantities, prices
  • Payment Information: Payment method and status
  • Shipping Details: Delivery information
  • Order Timeline: Complete order history

Order Status Management​

  • Status Updates: Change order status
  • Status History: Track all status changes
  • Status Notifications: Automatic customer updates
  • Status Rules: Automated status management

👥 Customer Management​

Customer List​

Customer Information​

  • Customer ID: Unique customer identifier
  • Name: Customer full name
  • Email: Customer email address
  • Phone: Contact phone number
  • Location: Geographic location
  • Status: Customer account status

Customer Actions​

  • View Profile: Complete customer information
  • Order History: Customer order list
  • Contact Customer: Send messages
  • Update Information: Modify customer data
  • Customer Notes: Add internal notes

Customer Analytics​

Customer Segments​

  • New Customers: First-time buyers
  • Returning Customers: Repeat purchasers
  • High-Value Customers: High-spending customers
  • At-Risk Customers: Declining engagement
  • Loyal Customers: Consistent buyers

Customer Insights​

  • Purchase Frequency: How often customers buy
  • Average Order Value: Customer spending patterns
  • Customer Lifetime Value: Long-term value
  • Engagement Metrics: Customer interaction levels

⚙️ Settings & Configuration​

Business Profile​

Profile Information​

  • Business Name: Official business name
  • Business Type: Legal business structure
  • Industry: Business category
  • Description: Business description
  • Website: Business website URL
  • Contact Information: Business contact details

Profile Management​

  • Update Information: Modify business details
  • Upload Logo: Business logo and branding
  • Social Media: Social media links
  • Business Hours: Operating hours
  • Holiday Schedule: Business closure dates

API Management​

API Keys​

  • Active Keys: Currently active API keys
  • Key Permissions: Access level for each key
  • Key Usage: API call statistics
  • Key Rotation: Security best practices

API Configuration​

  • Rate Limits: Current API limits
  • Webhook URLs: Configure webhook endpoints
  • IP Whitelisting: Restrict API access
  • API Documentation: Integration resources

Webhook Configuration​

Webhook Setup​

  • Endpoint URLs: Webhook receiver URLs
  • Event Types: Select webhook events
  • Security: Webhook signature verification
  • Testing: Test webhook delivery

Webhook Management​

  • Delivery Status: Webhook delivery tracking
  • Retry Logic: Failed webhook handling
  • Logs: Webhook delivery logs
  • Analytics: Webhook performance metrics

📈 Reports & Export​

Standard Reports​

Revenue Reports​

  • Daily Revenue: Daily revenue summary
  • Weekly Revenue: Weekly revenue breakdown
  • Monthly Revenue: Monthly revenue analysis
  • Yearly Revenue: Annual revenue summary

Order Reports​

  • Order Summary: Order statistics
  • Order Status: Status distribution
  • Order Trends: Order pattern analysis
  • Order Performance: Order success rates

Customer Reports​

  • Customer Summary: Customer statistics
  • Customer Growth: New customer trends
  • Customer Retention: Returning customer rates
  • Customer Value: Customer spending analysis

Custom Reports​

Report Builder​

  • Data Selection: Choose report data
  • Time Periods: Select time ranges
  • Filters: Apply data filters
  • Grouping: Group data by criteria
  • Sorting: Sort data by fields

Report Export​

  • Format Options: CSV, JSON, PDF, Excel
  • Scheduling: Automated report delivery
  • Email Delivery: Send reports via email
  • Storage: Save reports for later access

🔔 Notifications & Alerts​

System Alerts​

Alert Types​

  • Payment Alerts: Payment confirmations
  • Order Alerts: New order notifications
  • Error Alerts: System error notifications
  • Security Alerts: Security-related notifications

Alert Configuration​

  • Alert Preferences: Choose alert types
  • Delivery Methods: Email, SMS, dashboard
  • Frequency: How often to receive alerts
  • Thresholds: Set alert triggers

Customer Notifications​

Notification Types​

  • Order Confirmations: Order receipt notifications
  • Payment Confirmations: Payment success notifications
  • Shipping Updates: Delivery status updates
  • Order Cancellations: Cancellation notifications

Notification Management​

  • Template Management: Customize notification content
  • Delivery Timing: When to send notifications
  • Customer Preferences: Respect customer preferences
  • Delivery Tracking: Monitor notification delivery

🛡️ Security & Compliance​

Security Features​

Access Control​

  • User Management: Manage dashboard users
  • Role Permissions: Set user access levels
  • Two-Factor Authentication: Enhanced security
  • Login History: Track access attempts

Data Protection​

  • Data Encryption: Secure data storage
  • Access Logs: Complete access tracking
  • Data Backup: Regular data backups
  • Data Retention: Data storage policies

Compliance​

Regulatory Compliance​

  • GDPR Compliance: European data protection
  • CCPA Compliance: California privacy laws
  • PCI Compliance: Payment card security
  • SOC 2 Compliance: Security standards

Audit Trails​

  • Activity Logs: Complete activity tracking
  • Change History: Track all modifications
  • Compliance Reports: Generate compliance reports
  • Data Access: Monitor data access

🚀 Getting Started​

First Steps​

  1. Complete Profile: Fill out business information
  2. Configure API: Set up API keys and webhooks
  3. Test Integration: Verify everything works
  4. Monitor Performance: Track key metrics

Best Practices​

Dashboard Usage​

  • Regular Monitoring: Check dashboard daily
  • Key Metrics: Focus on important KPIs
  • Trend Analysis: Monitor performance trends
  • Action Items: Address alerts and issues

Data Management​

  • Regular Backups: Backup important data
  • Data Validation: Verify data accuracy
  • Performance Optimization: Optimize for speed
  • User Training: Train team members

🔗 Next Steps​

Need help with the dashboard? Contact our support team at hello@torque.fi or check our dashboard user guide.